Categories
Behaviour Management

2 Styles: How Do You Communicate With Kids?

Paul Watzlawick was a family therapist and communication theorist. As part of his work, he detailed five principles of communication to consider. One of these was the idea that there are two types of interactions between people. Relationships and interactions can be symmetrical or complementary. I find this to be interesting when contemplating which one works best for children with emotional or behavioural needs.

A symmetrical relationship interaction involves two individuals mirroring each other’s behaviour or emotions. The two parties minimise the differences between each other. A practical example would be when a student gets angry, the teacher responds by getting angry or vice versa. Alternatively, a teacher may be indifferent about a topic of conversation and a child mimics this indifference. When this is the prevalent dynamic of a relationship, behaviour and emotions can escalate. Have you ever had a symmetrical relationship with a child in your class? What about a colleague or friend?

A complementary relationship or interaction results in the two parties having two distinct roles. One person is in the “one-up” position and one person is in the “one-down” position. In a complementary relationship, one person’s persistent aggression would lead to the other’s constant withdrawal. Equally, one person’s habitual negativity could lead to the other’s consistent positive outlook. 

Is symmetrical or complementary better?

Naturally, a teacher may feel that a complementary relationship is best where they are in an assertive “one-up” position while the student is in the compliant “one-down” position. However, neither a symmetrical or complementary relationship is productive all the time. Different children and different teachers require different interactions and relationships dependent on the context. Problems can arise when a relationship becomes stuck in one style of interaction.

For example, if a child has persistent aggressive, angry tendencies and a teacher is habitually meeting this with a symmetrical response of mirroring the emotions through confrontation and reprimanding, it may be time to consider a complementary approach. Take the “one-down” role when they get angry and adopt a calm demeanour and style of interaction. Will this de-escalate the situation?

Equally, a parent may be passive about a child’s behaviour which is being mirrored by the teacher. The relationship may be positive but are the changes that need to occur happened? It could be the perfect opportunity to switch up the style of interactions to complementary and inject some urgency.

The answer nobody wants

If there were black-and-white answers to supporting children with social, emotional or behavioural difficulties, they wouldn’t exist. Like everything we consider, it is trial-and-error and a reflective process. If you’re supporting a child, working with a parent or just interested in communication, consider which of the two relationships you have and contemplate whether it is productively serving you or in need of a change.

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Categories
anxiety

Banking on Anxiety: Free eBook

With children having missed a significant portion of the year in school and coronavirus dominating the media and household conversations, there is a chance that children may be feeling anxious about returning to the classroom.

Valuable content is abundant out there for teacher, parents and children to support them in their return and I’ve written my own contribution to this cause.

My eBook Banking on Anxiety includes a lens through which to view anxiety alongside strategies that may help teachers and parents prevent minor anxieties from becoming bigger ones with early intervention.

Click the link below to download and please share far and wide or let me know what you think!

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Categories
Behaviour Management

3 Questions and 2 Strategies for Defiance

Defiance is a common challenge for teachers. Being honest, it’s a downright pain. You’ve planned out what you want to do and now they’re not cooperating. Maybe, you have an immediate need to complete a task and they’re refusing. It is excruciatingly frustrating. Unfortunately, there is no one-size-fits-all solution to defiance. Behaviour can be the result of a myriad of reasons and emotions. However, there are three questions you can ask yourself and two strategies to consider that can help you get to the bottom of their defiance and win without fighting.

Three Questions

What are they defying?

This is a great place to start. Clearly defining a problem is an essential first step in solving a problem. Defiance isn’t necessarily the problem. If a teacher asks a child to jump out the window and the child defies them, that’s an intelligent decision. 

I would advise the teacher to create a physical or mental record of instructions the child is defying. If a teacher can see a high volume of defied instructions, it could be a sign that they are over-instructing the child. Is there a need to have so many direct instructions? Think of your direct instructions as a finite resource for the day. Keep them to a small number so they’re more likely to be followed. Alternatively, the child might be refusing to engage with a certain subject or type of work? This will give the teacher crucial feedback when it comes to choosing a strategy. Perhaps it’s too difficult or doesn’t interest them. Search for patterns.

Why are they defying?

I like viewing behaviour through the lens of emotion. There’s a theoretical perspective that states behaviour is the result of pleasure, pain, fear or anger. I love this view as it is easy for teachers to grasp without extensive training. When the child is defying an instruction, are they defying because they get pleasure from the attention? Are they afraid of failing? Are they angry at not having their opinion listened to? Do they feel the pain of being unable to do the work in front of their peers?

Depending on what the underlying emotion is, the strategy will be very different. It is critical to be curious when faced with challenging behaviour as opposed to judgemental.

Is the instruction worth it?

If you are teaching an extremely defiant child, this question should be your go-to. The answer may be yes, but the answer is often no. I often do this, I bring an interaction close to a full-scale confrontation and then realise it’s over where they stand in a line or picking up a crayon they claim isn’t theirs. From reflecting on my teaching, I have come to realise that a lot of direct defiances can come from me trying to assert my authority needlessly, micromanage a child’s actions or providing minimal choice in their day.

Two Strategies

Choice and the language you use to instruct children prone to defiance are your best friends as they limit the situations where a child has only two options of yes and no. 

Choice

Distracting a child with simple choices can create win-win interactions where they are so preoccupied with choosing the seat they sit in and the colour pen you’ve offered them whether they respond to a topic with a poem, comic strip or comprehension that they are achieving the main objective you want them to. Here are three areas you can provide choice.

How they learn: The learning objectives are the core of the lesson. How they learn them isn’t. If you give a defiant child choice over how they achieve these objectives, there is less room for defiance. For example, let the child choose how they learn facts about a country. They could research online, they could read books from the library, they could watch videoes, they could listen to audio about the country. The only limit is the amount of choice you are willing to prepare.

Where they learn: If you are unable or unwilling to change the task, let them choose the location. Allow them to choose from a variety of locations. Perhaps they want to sit beside a friend. Maybe they want to sit at the teacher’s desk. Could they sit at a table alone? The key is to build the trust that by allowing them this choice, they are agreeing to engage with the task. You are allowing them control over the less important things so you control the most important: what they learn.

What they learn: This can be great for topics such as history where the topic is the Vikings, for example, and you allow them to choose what area they focus on. They could choose from weapons, food, clothes, day-to-day life. You set the framework that they must learn five new facts, but they are controlling what the topic they learn about is within that framework.

Language

The way you “sell” a task is crucial when working with an oppositional child. Everything needs to appear attractive, optional and fun (even if it isn’t). It takes a lot of practice to change the way you instruct a class but it can prevent problems before they arise. I taught a defiant child who would immediately engage in a full tantrum at the instruction of desk work. It was incredibly frustrating as I used to go to huge lengths to ensure the work was fun and within their ability. I overcame this through learning they needed to see some fun on the horizon. I started to preface all deskwork with a question to the general room, “Would anyone like to do P.E (or whatever was deemed fun) today?” to which all the hands would shoot up. I would then follow it with “Ok, we’ll get this quick task completed and then we can head straight down”. That small tweak in language made a huge difference as they saw the light at the end of the tunnel and were fully motivated. If I ever slipped back to direct instruction of desk work, defiance crept back in. Reflecting on and improving how you sell your instructions can improve compliance.

I’ll be the first to admit that defiance rubs me up the wrong way. Obedience is far easier to deal with. However, if we reduce the situation to the point that the child is not changing their ways and the teacher is not changing their ways, nobody is going to win. Making changes and incorporating choice is extra work and there can be an underlying urge to go toe-to-toe with a defiant child and try to assert your authority. I believe that winning without fighting is always a better solution, however, and the three questions and suggestions above can help you achieve this goal.

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Categories
Behaviour Management

Why Michael Jordan Can Teach Us About Behaviour

Michael Jordan won six NBA championship rings as part of the Chicago Bulls team. As good as he was, he couldn’t have achieved such a feat without the likes of Phil Jackson, Scottie Pippen, John Paxson and all the other quality players that played alongside him. There was another key that gets a little shine in The Last Dance documentary: The system.

The Triangle Offense

The Chicago Bulls used a system for playing the game called the Triangle Offense. Without boring you on the ins and outs of this intricate system, it involved the players working in groups of three to form a triangle and required constant movement, crisp passing and numerous options. What happened on the court through the system was a result of the player’s decisions as opposed to other teams who had pre-determined set plays and strategies. The system – although rigorous – moulds to the strengths of the players and the system works best with players who had a high game IQ. The players follow the framework of the system and fundamental principles, however, there is an infinite number of potential actions that can emerge as a result of what is happening at the moment and what the strengths of the situation are.

Michael won six rings playing this system and Phil Jackson – the coach – won even more using it. The system works. How can we use this system in schools?

Tie It Back To Behaviour Please

I’m not suggesting for a second that we start lining up children in triangles to start promoting positive behaviour. There are definite learnings, however, to take from this hugely successful system at guiding a group successfully to the desired goal.

If the system they had used was too rigid and inflexible, players would not have been able to abide by for all 82 NBA regular-season games. It just can’t be done. People have personalities and they need to shine through. They need to be allowed to express themselves from time to time.

If the Chicago Bulls system was set on pre-determined strategies, there would have been some success but this is always limited. Eventually, opposing teams start to work out your strategies and counteract them successfully. Alternatively, the strategies don’t suit the strengths of your players so never can be executed with precision.

The Classroom

Think of the classroom as your very own Chicago Bulls team. Think of the characters in the room that need to express themselves. I believe that if I use the predetermined teaching styles and behaviour strategies that I use every year, I will have the same level of success as a predetermined basketball system if I am not considering the class I have in front of: limited.

I wrote previously about the possibility of labelling our children with ADHD, ODD and ADD being counter-productive. Part of the reason is this kind of labelling leans teachers towards using predetermined strategies guided by a diagnosis as opposed to the child’s strengths and personality. If they are successful, great. If they are not, however, the teacher is left scratching their head or the child is being labelled as extremely difficult.

Now think of a classroom that utilises a triangle-offence style system. There is a clear framework for how the class functions. There are a minimal set of rules aimed at health and safety and basic respect. The children are clear on these rules but understand there is room for expression within them. They can shout out if they are super passionate about something. They can leave their seat without permission if they need to. They have a level of choice as to how they express themselves through their work. They can disagree with the teacher if they have a reason for doing so. Will there be children in some classes who still have social, emotional and behavioural difficulties? Absolutely. In these situations, they would need to be further supported with a more individual framework that has a process, yet is flexible.

A framework like this could be completed in eight steps:

  1. Define the problem behaviour clearly.
  2. Look at what solutions have been attempted.
  3. Look at the exceptional time when they don’t behave this way.
  4. Discuss how you would make the problem worse.
  5. Discuss how the child would be treated if the problem didn’t exist.
  6. Set a single SMART objective.
  7. Create an Action Plan.
  8. Review its success.

A model, such as this one from Winning without Fighting, offers that rigorous framework similar to the triangle offence of the Chicago Bulls. It has clear guidelines, clear rules and an infinite number of potential outcomes. Flexibility, adaptability and using what you see in the moment and the strengths of the individuals you are teaching are huge factors in successful behaviour management.

Don’t agree with me? Just look at how Phil Jackson managed Denis Rodman successfully!

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